6 Red Flags the Insurance Company is Undervaluing Your Injury Claim
After a car wreck, you’re likely overwhelmed — dealing with pain, doctor visits, missed work, and a suddenly complex insurance process. And while insurance companies may act helpful, their job is to protect their bottom line — not your best interest.
If you’ve filed a personal injury claim, watch for these red flags that the insurance company is undervaluing your case:
1. Quick Settlement Offer
If the insurance company rushes to offer you a check — sometimes within days of your crash — it’s not because they’re being generous. It’s a tactic to settle the claim before you understand the full extent of your injuries or future medical needs.
Tip: Never accept a settlement without speaking to a personal injury attorney.
2. Downplaying Your Injuries
They may tell you your injuries are “minor,” or that your symptoms don’t line up with the crash. They might even claim your pain is from a pre-existing condition. If your doctor says otherwise, trust your medical provider — not the insurance adjuster.
3. Delayed or Avoidant Communication
If they stop returning your calls, take weeks to reply, or repeatedly say your claim is “under review,” it’s often an intentional delay tactic. They hope you’ll get frustrated, worn down, and accept less than your claim is worth.
4. Ignoring Non-Economic Damages
Medical bills aren’t the only thing you’re entitled to. If they’re ignoring pain and suffering, emotional trauma, or loss of quality of life, they’re not offering you a fair settlement. Kentucky law allows compensation for both economic and non-economic damages.
5. Using Your Words Against You
Be careful what you say in a recorded statement — and what you post online. Insurance companies will comb through your words and social media to find anything they can twist to minimize your injuries or shift the blame.
6. Blaming You for the Wreck
Even when fault is clear, adjusters may claim you were partially (or fully) at fault to reduce what they owe you. Don’t accept their version of events without legal guidance — especially if you have police reports or witnesses backing you up.
If Something Feels Off, It Probably Is
The truth is, you deserve better than what the insurance company is offering — and you don’t have to fight alone. At Queener Law, we see these tactics every day, and we know how to fight back.
Let us handle the insurance company so you can focus on healing.
You Don’t Have to Be “Seriously Injured” to Have a Valid Claim
Think your injury is “too minor” to pursue? Think again. You May Still Have a Valid Personal Injury Claim
At Queener Law, we hear this all the time: “It was just a fender bender.” “I walked away with a sore neck — no big deal, right?”
But here’s the truth: what seems “minor” today can turn into a major problem tomorrow. Waiting too long to take action can also cost you.
Minor Injuries Can Hide Serious Problems
That stiffness in your neck? That dull ache in your back? These could be early signs of something more serious, like:
Whiplash
Soft tissue damage
Herniated discs
Concussions
These injuries often don’t show their full impact right away — but they can lead to chronic pain, physical limitations, and expensive treatment down the road.
The Real Costs of “Small” Injuries
Even if your injury doesn’t land you in the hospital, it can still cause:
Medical bills
Missed work and lost wages
Ongoing therapy or treatment
Pain and emotional stress
Insurance companies are counting on you to shrug it off. They want you to believe your injury isn’t worth a claim. Don’t let them win.
You Deserve to Be Taken Seriously
Whether it’s a sore shoulder or a full-blown fracture, your injury matters — and you have a right to pursue compensation. The law doesn’t say you have to be seriously injured to have a valid personal injury claim. You just need to show that:
You were hurt as a result of someone else’s negligence
That injury caused you harm — physical, financial, or emotional
Talk to Someone Who Gets It
Before you write it off, talk to a lawyer who will take your pain seriously — like Queener Law. We’ve helped countless clients recover what they’re owed, even when they thought their injury “wasn’t that bad.”
You don’t have to go through it alone — and you don’t have to be “seriously injured” to deserve justice.
Call Queener Law today for a free consultation. Let’s talk about what your case is really worth — before it’s too late.
What Is a “Gap in Treatment” After a Car Wreck—and Why It Can Harm Your Case
When you’re injured in a car accident, every decision you make afterward can impact the strength of your personal injury claim. One of the most common—and damaging—mistakes people make is allowing a gap in treatment. But what exactly does that mean, and why is it such a big deal?
What Is a Gap in Treatment?
A gap in treatment refers to any significant delay or pause between the time of the accident and when you first seek medical attention—or any breaks in your ongoing medical care. This could look like:
Not going to the ER or urgent care the same day as the wreck
Waiting days or even weeks before seeing a doctor
Skipping follow-up appointments or recommended therapy sessions
Discontinuing treatment before being medically cleared
Why Is a Gap in Treatment Bad for Your Case?
When it comes to personal injury claims, documentation is everything. Insurance companies—and if necessary, juries—need clear, consistent medical records to connect your injuries directly to the wreck. A gap in treatment gives them an opportunity to argue that:
Your injuries weren’t serious
You may have recovered quickly and therefore don’t need compensation
Your injuries may have happened after the wreck, not because of it
In other words, even if you’re truly injured, a delay in seeking care could be used to devalue or deny your claim.
Why People Delay Treatment
It’s not uncommon for people to feel “fine” immediately after a car crash, only to experience pain, stiffness, or other symptoms hours or days later. Adrenaline can mask injuries. Others delay treatment because they’re busy, don’t think they’re seriously hurt, or are worried about medical bills.
But here’s the hard truth: if you’re injured and don’t get checked out right away, you’re not only risking your health—you’re risking your right to fair compensation.
Why You Should Call Queener Law Immediately
At Queener Law, we understand how overwhelming things can feel after a wreck. That’s why we’re here to guide you every step of the way—from making sure you get proper medical care to dealing with insurance companies on your behalf.
When you contact Queener Law immediately after a car wreck:
We help you avoid critical mistakes like gaps in treatment
We ensure your injuries are properly documented from Day One
We fight to protect your rights and maximize your compensation
Your health and your case are too important to gamble with. The sooner you act, the better your outcome—both physically and financially.
Don’t wait. Contact Queener Law today. Let us fight for the care and compensation you deserve.
Should You Buy Rental Car Insurance? Pros and Cons Explained
Renting a car can be a convenient way to travel, whether you’re on vacation, on a business trip, or your vehicle is temporarily out of commission. But right before you drive off the lot, you’re faced with a familiar question at the rental counter: Do you want to purchase insurance with that?
If you’ve ever hesitated or felt unsure, you’re not alone. Here’s a breakdown of the pros and cons of buying rental car insurance to help you make a confident decision the next time you rent.
The Pros of Buying Rental Car Insurance
1. Peace of Mind
One of the biggest advantages is the peace of mind that comes from knowing you’re covered. If anything goes wrong — from a fender bender to theft — you won’t have to deal with your personal auto insurance or pay out-of-pocket.
2. Protects Your Personal Insurance
If you use your personal auto insurance for a rental, any claims can impact your rates. Rental insurance helps you avoid filing through your own policy, preserving your premium and avoiding deductible payments.
3. Additional Coverage
Rental insurance often includes extras not covered by personal insurance, like loss-of-use fees (charges for the time the rental is out of commission), administrative fees, and roadside assistance.
4. Simpler Claims Process
With rental insurance, the rental company typically handles claims directly. This can be much faster and less stressful than going through your personal insurance provider.
The Cons of Buying Rental Car Insurance
1. It Can Be Expensive
Rental car insurance can add $10–$30 or more per day to your rental costs. If you’re renting for several days or weeks, that adds up fast.
2. You May Already Be Covered
Many drivers already have sufficient coverage through their personal auto insurance, credit cards, or travel insurance. Paying for duplicate coverage is essentially throwing money away.
3. Confusing Terms
Rental companies often offer multiple types of coverage (collision damage waiver, liability, personal accident insurance, etc.), and it can be unclear what’s necessary or redundant — especially under pressure at the counter.
4. Coverage May Still Have Gaps
Even with rental insurance, you might not be fully protected. For instance, some policies don’t cover damage to tires, the undercarriage, or windshield — all of which are common damage points.
So, Should You Buy It?
It depends. Ask yourself the following:
Does my personal car insurance cover rentals?
Does my credit card offer rental car insurance?
Am I traveling internationally, where my coverage might not apply?
Do I want to avoid the hassle of filing claims?
Consumer Reports suggests “before you get to the rental counter, find out exactly what your credit card and personal auto insurance protect you against, paying special attention to the common coverage gaps and special circumstances.”
If you’ve been injured due to someone else’s negligence, contacting Queener Law is a crucial first step in protecting your rights. Our experienced personal injury attorneys understand the physical, emotional, and financial toll an injury can take, and we’re here to help you navigate the legal process with clarity and confidence. At Queener Law, we fight to secure the compensation you deserve so you can focus on healing and rebuilding your life. Don’t wait—your recovery starts with the right legal team by your side.
Car Wrecks with Defective Airbags: A Silent Threat on the Road
Car accidents are devastating enough, but when a vehicle’s safety features fail, the consequences can be even more catastrophic. One of the most alarming defects in modern vehicles involves faulty airbags. These devices are designed to save lives but can cause serious injuries or even fatalities when defective.
The Role of Airbags in Vehicle Safety
Airbags are a crucial part of a car’s safety system. They are designed to deploy within milliseconds of a collision to protect passengers from direct impact. Since their widespread adoption, airbags have significantly reduced the severity of injuries in car crashes. However, when they fail to deploy or deploy improperly, they can become deadly hazards instead of lifesaving devices.
Common Defects in Airbags
Defective airbags can malfunction in several ways:
Failure to Deploy: In some cases, airbags do not deploy, leaving occupants unprotected.
Unexpected Deployment: Airbags that deploy without a collision can startle drivers and lead to accidents.
Overly Forceful Deployment: Some airbags deploy excessively, causing serious injuries instead of cushioning impact.
Shrapnel Ejection: Perhaps the most infamous defect, some airbags explode upon deployment, sending metal fragments into the vehicle’s occupants. This was a significant issue with Takata airbags, leading to one of history’s largest auto recalls.
Notable Cases and Recalls
One of the most infamous airbag defects involved Takata Corporation. The company’s airbags were found to have a design flaw that could cause them to explode upon deployment. The defect was linked to multiple fatalities and severe injuries, prompting a massive global recall affecting millions of vehicles. Automakers such as Honda, Toyota, and Ford were forced to recall vehicles equipped with Takata airbags, and many consumers were left driving cars with potentially deadly safety equipment.
Legal and Financial Consequences
The aftermath of accidents involving defective airbags can be legally complex. Car manufacturers and airbag suppliers have been sued for negligence in designing and producing these faulty components. Many victims have sought compensation for medical expenses, lost wages, and emotional distress resulting from accidents caused by or worsened by defective airbags.
What to Do If You Have a Defective Airbag
If you suspect your vehicle has a defective airbag, take these steps:
Check for Recalls: Visit the National Highway Traffic Safety Administration (NHTSA) website and enter your vehicle’s VIN to see if it is subject to any recalls.
Contact Your Dealer: If a recall applies, schedule a repair immediately. Automakers typically offer free replacements for recalled airbags.
Exercise Caution: If your vehicle is under recall but awaiting repair, consider alternative transportation or discuss temporary solutions with the manufacturer.
Seek Legal Advice: If you or a loved one has been injured due to a defective airbag, consult an attorney specializing in product liability cases to understand your rights and options.
Contact Queener Law
Airbags are meant to be the last line of defense in an accident, but when they are defective, they can turn a survivable crash into a fatal one. Staying informed about recalls and taking proactive steps to address airbag defects can help prevent unnecessary tragedies on the road. If you or someone you know has been affected by a defective airbag, seeking legal and financial recourse is crucial to ensure accountability and justice. Attorney Henry Queener has litigated several cases involving faulty airbags. Contact Queener Law about your potential airbag claim by calling us directly at 606-451-0053, or you can write to us with the details of your accident by using our free contact form.
Understanding your Traffic Crash Report or police report after a car accident can be confusing. However, it’s essential to comprehend your accident report and ensure its accuracy, as insurance companies will use it to determine compensation for your accident.
If you were in a truck accident, the trucking company will likewise look at the accident report as part of their response to the accident. Moreover, if the investigating officer is called to testify in a deposition or at trial, their testimony will likely be based on the report.
Here are some key components to pay attention to:
Accident Details: Look for specifics on how the accident occurred, including diagrams or sketches if available.
Contact Information: Ensure that all involved parties and witnesses’ names, addresses, and contact information are accurate.
Injuries and Damages: The report should outline any injuries sustained and the damages to vehicles involved.
Citations and Violations: Check for any traffic citations issued and details about the circumstances leading to such violations.
Witness Accounts: Witness statements can provide additional context to the events.
Officer’s Narrative: The officer’s interpretation of the incident can influence the outcome, so it’s vital to reflect the situation accurately.
Insurance Information: Note the insurance details entered in the report that are necessary for claims processing.
Contact Queener Law and schedule a no-cost consultation with our law firm to get assistance if you have questions about your police report. Call (606)451-0053.